The Games Store General Conditions

If you have any queries please write to audrey@tgs.co.uk Your use (accessing, browsing, buying, etc.) of this site is your legal agreement to the policies, terms and conditions below. You also agree to comply with all applicable laws and regulations, including exports and re-exports control regulations. If you do not agree to these terms, do not use this site.

All order cancellations are subject to a 20% restocking fee. Items must be returned at your expense. Any items found to be opened or damaged will be charged for in full. Before returning any item or cancelling any order please contact us in writing for a Returns/Cancellation Number. We cannot acept any items returned without the relevant Returns/Cancellation Number.

Cooling Off

(From the Government website at http://www.dti.gov.uk/ccp/topics1/guide/homeshop.htm#cooling)

The law gives you seven working days to change your mind and cancel an order (and any related credit agreement). There are some exceptions.

If you decide to cancel you need to inform the seller within the time limits shown below. This should be in writing, by fax or by e-mail. A telephone call is not enough. The time limits are:
goods - seven working days after the day on which you receive them
If you have not been provided with the information relating to your right to a cooling-off period, the cancellation period will be longer.

Remember that you must take care of the goods and either return them to the seller (or his/her representative) or make them available to be collected.

Limitation of Liability
IN NO EVENT SHALL THE STORE OWNERS, ITS PARENT, SUBSIDIARIES, OR AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, OR AGENTS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR INDIRECT DAMAGES (INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, USE, OR PROFITS), HOWEVER CAUSED, WHETHER FOR BREACH OF CONTRACT, NEGLIGENCE, OR OTHERWISE, AND WHETHER OR NOT THIS COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. YOU AGREE THAT THE COMPANY PARTIES MAXIMUM LIABILITY ARISING FROM ANY PRODUCT SOLD SHALL NOT EXCEED THE PRICE OF SUCH PRODUCT. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU TO THE EXTENT SUCH JURISDICTIONS LAW IS APPLICABLE TO THIS AGREEMENT.